Reference

Terms & Conditions That Govern Your satamtka Account

These Terms & Conditions form the binding agreement between you and satamtka the moment you open an account and use any part of our platform.

Effective immediately on account creationApplies to UPI, Paytm & PhonePe transactionsJurisdiction-dependent accessUpdated terms notified by emailGoverns all lobby activity
satamtka Terms & Conditions That Govern Your satamtka Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been actioned in a way that does not align with what is written here, our…

Live Chat Start a chat session directly from the satamtka lobby footer. Our agents can walk you through any clause in these Terms & Conditions and log a formal query on your account within minutes.
Email Support Send your terms-related query to our support address. Responses reference the exact clause number and are delivered within 24 hours, with a unique ticket ID so you can track progress.
Help Centre Our on-site Help Centre contains a dedicated Terms & Conditions section where clause summaries, recent amendments, and jurisdiction-specific notes are kept up to date for Indian accounts.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

These Terms & Conditions exist not only to set out what we expect from you, but also to describe clearly what you can expect from us.

Account Data Retention

We retain your account data for as long as your account remains active and for the period required by applicable…

Cookie Policy

satamtka uses session and analytics cookies to keep your lobby preferences intact between visits.

Account Security Standards

All account credentials are stored using one-way encryption. We enforce two-factor authentication on withdrawal requests above the threshold set in…

Profile Amendment Requests

To correct your registered name, date of birth, or linked UPI or Paytm handle, submit a written request via email…

Terms Amendment Notice

When we update these Terms & Conditions, we send a notification to your registered email at least 7 days before…

Dispute Resolution Contact

If you wish to raise a formal dispute about a transaction, wager outcome, or account restriction, submit your case in…

Frequently Asked Questions About These Terms

The questions below address the clauses that account holders ask about most frequently. If your question is not covered here, use the Live Chat or email channel listed above and our team will point you to the exact clause that applies.

The Terms & Conditions become binding the moment you complete account registration and click to confirm. Using any feature of the platform — including browsing the lobby or making a deposit via UPI — constitutes ongoing acceptance of the current version.

We will send an email to your registered address at least 7 days before an updated version takes effect. If you do not agree with the changes, you must close your account before the effective date. Continued use means you accept the revised terms.

Access depends entirely on local law. If the laws in your state or territory prohibit this type of activity, you are not authorised to use the platform. It is your responsibility to verify whether access is permitted where you reside before opening an account.

Send a data export request to our support email from your registered address, including a copy of a valid identity document. We will compile and deliver your data within 30 days, as required by the applicable data protection rules in our operating jurisdiction.

Yes. All financial transactions — whether processed via UPI, Paytm, PhonePe, or Google Pay — are governed by clauses 7 through 12 of these Terms & Conditions. Transaction records are retained for the period required by applicable financial regulations.

Raise a formal dispute in writing by emailing our disputes team with your account ID, the relevant transaction or event reference, and the specific clause you believe has been misapplied. We aim to respond with a clause-level written explanation within 10 working days.

We may suspend or close an account immediately if we detect a breach of these Terms & Conditions, including access from a non-permitted jurisdiction or evidence of fraudulent activity. In non-urgent cases, we will provide advance notice to your registered email address.